Deleting your data from Vibel
Last updated: 22 July 2026
Vibel (operated by HAVA EXPORT B.V., registered in the Netherlands) only holds data you or your team connected to it. You can remove it in two ways, from fastest to most complete:
1. Disconnect a single source
In Vibel, go to Settings, then Connections, and remove the connection (for example Meta or Google Ads). Vibel stops reading from that source immediately and deletes the stored access credentials. Synced performance data for that source is removed from your workspace.
2. Delete your whole account
There is no self-service delete-my-account button yet. Email post@getvibel.com from the address on your account and we will delete your workspace, connections, stored credentials and synced data within 30 days, and confirm when it is done. Backups age out automatically within 30 days after that.
If you uninstalled the Vibel app from a platform (such as Meta or Shopify) without deleting your Vibel account, the connection is revoked on that platform's side and Vibel can no longer read anything. To also remove the already-synced data, use option 1 or 2 above, or email us.
See also our Privacy policy and Security page.