Deleting your data from Vibel

Last updated: 22 July 2026

Vibel (operated by HAVA EXPORT B.V., registered in the Netherlands) only holds data you or your team connected to it. You can remove it at any time, in three ways, from fastest to most complete:

1. Disconnect a single source

In Vibel, go to Settings, then Connections, and remove the connection (for example Meta or Google Ads). Vibel stops reading from that source immediately and deletes the stored access credentials. Synced performance data for that source is removed from your workspace.

2. Delete your whole account

In Settings, under Account, choose to delete your brand or account. This removes your workspace, connections, stored credentials, and synced data from our systems. Backups age out automatically within 30 days.

3. Ask us

Email post@getvibel.com from the address on your account and we will delete your data within 30 days and confirm when it is done.

If you uninstalled the Vibel app from a platform (such as Meta or Shopify) without deleting your Vibel account, the connection is revoked on that platform's side and Vibel can no longer read anything. To also remove the already-synced data, use option 1 or 2 above, or email us.

See also our Privacy policy and Security page.