Automation
Inbox triage: spam, trash, unread and bulk actions
Inbox (/inbox) gives every thread Done, Spam, Delete and Mark unread/read, plus the same four as bulk actions over a multi-select. One click, no save step.
Where this lives
Inbox (/inbox) is what customers need from you right now, on the rail as its own icon rather than inside the Reports panel since it is used daily. Every thread, whether opened in the detail view or hovered in the list, carries the same triage row.
The four verbs
Done marks a thread closed. Spam flags it as spam (and can be reversed with the same button, which then reads "Not spam"). Delete moves a thread to trash (and reverses to "Restore"). Mark unread/read flips the thread's needs-attention weight, the same signal the thread list's unread state uses.
Each button is its own one-click action, no confirmation dialog and no separate save step, so a slow connection only ever stalls the single button you clicked, not the whole page.
- Open a thread, or hover a row in the thread list, to see the triage row.
- Click Done, Spam, Delete or Mark unread/read.
- Reversible actions (Spam, Delete) show their opposite label immediately, so you can undo in the same spot.
Bulk actions over a selection
Select more than one thread in the list and a bulk action bar replaces the search box: Done, Spam, Delete and Mark read, applied to every selected thread at once. The selection clears as soon as a bulk action is submitted.
Good to know
- Bulk actions are the same four underlying operations as the per-thread row, just applied to a set of threads in one call instead of one at a time.
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